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Friday 13th November

13 November 2026

Dear Parents and Carers,
We are currently experiencing a technical issue with Microsoft 365, which affects our email and some online systems. This is a wider service problem and we are working to keep disruption to a minimum.
School is open as normal today. Lessons, registers and safeguarding arrangements are continuing as usual.

Please note:
• Please phone the school office on [number] for anything urgent, including absence reporting, changes to pick-up arrangements or medical information. Emails sent to the school may not reach us or be answered today.
• If your child is absent, please call the office rather than emailing.
• Some homework or online learning platforms may be temporarily unavailable. Teachers will explain what to do in class.
• Please don't send sensitive personal information by email until we confirm that the problem is fixed.
We will update you via [Arbor/ParentMail/website] as soon as we have more information. Thank you for your patience and understanding.